Warranty & Replacement
Last updated: April 2026
At KEERAN ENGINEERING LIMITED, we are committed to providing high-quality products and ensuring customer satisfaction. This Warranty Policy explains the terms under which products purchased from netlighting.shop may be eligible for warranty service.
Warranty Coverage
All products sold by KEERAN ENGINEERING LIMITED are covered by a limited warranty against defects in materials and workmanship for a period of 30 days from the date of delivery, unless otherwise stated at the time of purchase.
This limited warranty applies only to products used under normal conditions and as intended.
The warranty does not cover damage caused by:
Improper handling, misuse, or abuse
Accidental damage or impact
Unauthorized modifications or repairs
Normal wear and tear from regular use
How to Make a Warranty Claim
To make a warranty claim, please follow these steps:
Prepare your order number and proof of purchase.
Take clear photos or videos showing the defect or issue.
Contact our support team with the relevant details.
Contact information for warranty claims:
- Email: Support@k-engi.shop
- Business Address: 7 Buntingbridge Rd, Ilford, IG2 7LW, United Kingdom
Once we receive your warranty request, we will review it and respond with further instructions within 3–5 business days.
Remedies Under Warranty
If your warranty claim is approved, KEERAN ENGINEERING LIMITED may, at its discretion:
Repair the defective product
Replace the product
Provide a refund or store credit
Shipping costs related to approved warranty returns may be covered or reimbursed at our discretion.
Exclusions
This Warranty Policy does not cover:
Products purchased from unauthorized resellers
Items without valid proof of purchase
Cosmetic damage that does not affect product functionality
Limitation of Liability
To the fullest extent permitted by applicable law, KEERAN ENGINEERING LIMITED’s liability under this warranty is limited to the remedies described above.
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
Changes to This Warranty Policy
We may update this Warranty Policy from time to time. When updates are made, the “Last updated” date at the top of this policy will be revised.
Contact
If you have questions about this Warranty Policy or wish to submit a claim, please contact us:
Business Name: KEERAN ENGINEERING LIMITED
Email: Support@k-engi.shop
Business Address: 7 Buntingbridge Rd, Ilford, IG2 7LW, United Kingdom